With telehealth, or virtual visits, people can see and talk to a doctor through their smartphone, tablet or computer. This means they don't have to go to a doctor's office or sit in a waiting room. Instead, they can visit with a doctor from the comfort of their own home.
There are a few different telemedicine apps, with varying features and pricing structures, out there on the market. We've put one of those best apps in the market named ZodDoc in this list only to let you know its Pros and Cons.
Pros
The ZocDoc service makes it very easy to book doctors appointments. You can search for a Doctor that is in your network and you can book an appointment online or on the phone.
See your appointment schedule anytime, anywhere. Get reminders, alerts and access via text, email or call.
Many providers have a lot of available time slots, so you can easily choose which time and date is best for you.
This is a great app for individuals who need urgent or last minute appointments.
Cons
For new providers or those who accept all or any insurance plans, the cost of the service can be extremely expensive (at $3000 per year), especially considering accrued student debt and rates of potential cancellations, which may be higher for those using the app casually and first time appointments
The problem is that many Doctors do not use the ZocDoc service. So if you have a narrow network of Doctors this may not be for you.
The app is hard to use, often glitches, and overall ruins what should be a simple process.
Zocdoc, the online doctor scheduling service, may be filtering out negative reviews of doctors, according to a new study published in the Journal of Medical Internet Research. The study found that a doctor's overall rating on Zocdoc is often significantly higher than the average rating given by patients in Yelp and Healthgrades. Zocdoc's website does not show any reviews by users with a one-star rating or lower, and the company has no plans to change this.
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