Tuesday 23 March 2021

How to make a doctor's appointment over the phone?

In the earlier days, seeing a doctor meant at least going for 2-3 physical visits to the clinic. Starting from appointment booking, actual visit, to follow-ups, patients had to take out separate time from their busy schedule to complete their online doctor appointment.

However, now you can make online doctor appointments over the phone and apps without visiting the clinic or the hospital multiple times. Before making a call for booking a doctor appointment, it is necessary for you to have a few documents handy, such as an insurance card, government ID, etc.

4 Steps To Make Online Doctor Appointment Over The Phone

1.     After you have made the call, state the purpose of doing it, i.e., to book an appointment and introduce yourself as a new patient. Also, tell them your preferred date and timing for the clinic/ hospital visit and enquire whether the slot you want to opt for is available or not.

2.    If you have an insurance plan handy, then tell them the name of your health insurance plan and other details like tenure and plan.

3.    Ask them all about the documentation that you need to carry to the clinic/ hospital at the date of the appointment, such as medical records, medication history, surgery details, etc.

4.    Finally, ask them whether you need to pay the appointment fee beforehand and also enquire about the mode of payment. Though in most of the cases, you need to pay an advance appointment fee, some of them are okay with post-visit payment.

Conclusion

Medical consultancies are a basic need, and we cannot imagine our lives without them. Like most other basic needs, increased accessibility will help more people get medical help when they need it and that too at their finger-tips. Also, always adhere to the primary calling etiquettes while making an online doctor appointment at a leading hospital like Max Healthcare.

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